Welcome to BrIce London Gelato. These Terms of Service outline the rules and regulations for using our website and services. By accessing or purchasing from BrIce London Gelato, you agree to the following terms:

1. General Information

Company Name: Lorenzo Brandini T/A  BrIce London

Location: Unit F11, School Road, NW10 6TD, London, United Kingdom

Contact: Info@bricelondon.uk | 07562465919

2. Eligibility

To purchase from BrIce London Gelato, you must:

Be at least 18 years old.

Provide accurate and complete personal information.

3. Products

All products are subject to availability.

We reserve the right to discontinue or limit the quantity of any product at any time.

Due to the artisanal nature of our gelato, slight variations in flavour, texture, and colour may occur.

4. Orders and Payments

All orders are processed via our secure payment system.

We accept major credit and debit cards.

Payment must be made in full before the order is dispatched.

5. Delivery and Pick-Up

National Delivery: Provided via DPD Next Day Service.

Local Delivery: Available within a 4-mile radius of NW10 6TD with same-day or next-day options.

Pick-Ups: Require a 2-hour notice period.

We are not liable for delivery delays caused by circumstances beyond our control (e.g., extreme weather or courier disruptions).

6. Returns and Refunds

Due to the perishable nature of our products, returns are not accepted unless the product is defective or incorrect.

Refunds or replacements are offered on a case-by-case basis, as outlined in our Return Policy.

7. Use of Website

You agree to use our website for lawful purposes only.

You may not:

Copy, distribute, or modify content from our site without permission.

Use the website to engage in fraudulent or harmful activities.

8. Privacy Policy

At BrIce London Gelato, we are committed to protecting your privacy. This section outlines how we collect, use, and safeguard your personal information:

Information We Collect:

Personal Information: Name, email address, phone number, delivery address, and payment details when you place an order.

Usage Data: IP address, browser type, and website interaction data for analytics purposes.

How We Use Your Information:

To process and deliver your orders.

To communicate updates, confirmations, and promotions (if opted in).

To improve our website and services based on user behaviour.

Data Security:

We implement industry-standard measures to secure your data, including encrypted transactions.

Your payment details are processed by a secure third-party provider and are not stored on our servers.

Sharing Your Information:

We do not sell or share your information with third parties, except:

Delivery Partners: To fulfil your orders (e.g., sharing your address with DPD).

Legal Obligations: If required by law to disclose your information.

Your Rights:

Request access to your personal data.

Request corrections or deletion of your information.

Opt out of promotional communications at any time.

For detailed privacy practices, contact us at info@bricelondon.uk.

9. Limitation of Liability

BrIce London Gelato is not liable for:

Damages caused by improper handling or storage of our products after delivery.

Losses or damages resulting from the use or inability to use our website or services.

10. Changes to Terms and Privacy Policy

We reserve the right to update or modify these Terms of Service and Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

11. Governing Law

These terms are governed by the laws of England and Wales. Disputes will be resolved in English courts.

12. Contact Us

For any questions regarding these Terms of Service or our Privacy Policy, please contact us at:

Email: info@bricelondon.uk

Phone: 07562465919